Browse by topic

• Balances & statements
  • Checking your account balance
  • Receiving spending notifications
  • Managing Corporate Accounts
  • Downloading the recent statements
  • Downloading annual or quarterly statements
  • Understanding 'hold' and 'blocked' funds on your account

  See all 9 articles

• Updating personal details
  • Updating Your Contact Information and Personal Details
  • Updating your address
  • Updating your mobile number
  • Moving out of the area or changing jobs
  • Your account number and sort code
• Making changes
  • Switching current account type
  • Joint accounts and giving others access to your banking
• Closing an account
  • How to close your account and withdraw your balance
  • Cancelling your membership
  • Closing your current account (CUCA)
  • Notifying us when a member has passed away