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Get answers to Frequently Asked Questions (FAQs) about the credit union and how we work.
Protect yourself from Scam Calls
How Can I Tell if an Email is Genuine
There is a transaction on my account I don't recognise
Can I use my savings to clear an outstanding loan?
How do I cancel a Direct Debit or Standing Order in my Current Account?
What is APR?
London Mutual Credit Union
Why Is There a £2 Joining Fee?
What is the Purpose of the Annual General Meeting?
What Happens if I Live Outside The Common Bond?
How Old is London Mutual Credit Union?
Can I Be a Member of More than One Credit Union?
What is a Common Bond?
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About Credit Unions
What is a Dividend?
How are Credit Unions Regulated?
Why Can't Just Anyone Join the Credit Union?