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  1. Help Centre - London Mutual Credit Union
  2. FAQ

FAQ

Get answers to Frequently Asked Questions (FAQs) about the credit union and how we work.

Security

  • Protect yourself from Scam Calls
  • How Can I Tell if an Email is Genuine

Managing Money

  • Why Can’t I Access My Account?
  • How Secure is Pay By Bank?
  • How Does Pay By Bank Work?
  • There is a transaction on my account I don't recognise
  • Can I use my savings to clear an outstanding loan?
  • How do I cancel a Direct Debit or Standing Order in my Current Account?
See all 7 articles

London Mutual Credit Union

  • Why Is There a £2 Joining Fee?
  • How Many Members do You Have?
  • What is the Purpose of the Annual General Meeting?
  • What Happens if I Live Outside The Common Bond?
  • How Old is London Mutual Credit Union?
  • Can I Be a Member of More than One Credit Union?
See all 9 articles

About Credit Unions

  • What is a Dividend?
  • How are Credit Unions Regulated?
  • Why Can't Just Anyone Join the Credit Union?

London Mutual Credit Union is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (FRN 213248)

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