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How-to Guides
How-to Guides
Our handy step-by-step guides walk you through common tasks such as registering for online banking.
Current Account
How do I change a Direct Debit or Standing Order in my Current Account?
Checking Your Account Balance
Lottery
How do I enter The Lottery?
Membership
Using Pay By Bank to Make a One-off Payment
Online Banking
Registering for Online Banking & Mobile App
How do I reset my Password or Memorable Question?
Downloading Customized Statements
Downloading Annual or Quarterly Account Statements
Add a New Payee in Online Banking
