If you are looking to make a one-off payment into your account, you can do this either via Pay by Bank, or by making an online card payment.
Online card payments work in much the same way as making a purchase from an online store. We'll need your card details, and some information so we know which credit union account to pay the money into.
1. Accessing the Card Payment Page
Go to our website www.creditunion.co.uk on your laptop or your phone and scroll to the bottom, where you can see a button marked One-off Payment.
2. Getting Started
Click on 'One-off Payment'. You will be directed to another page where we inform you that this option is for a one-off card payment.
If you would like to set up a regular payment to go out every month, then these instructions aren't for you. Follow these instructions for setting up a direct debit instead.
Click on the green button 'Pay into My Account' to begin.
3. Payment Options
On the next page, you'll need to let's know how much you'd like to pay into your account and your chosen payment method.
The following instructions are for payment by debit card. Follow these instructions instead if you would prefer to pay by Bank transfer.
Next, you will be asked for your Membership Number and the account you would like to pay the funds into. Where Can I Find my Membership Number?
Finally, you'll need to let us know what the payment is for. This allows us to ensure that the money paid in reaches the correct account.
If your payment is to cover a missed loan repayment or payment to clear a loan, let our Credit Control Team know by emailing email@example.com.
Press 'Save & continue'.
4. Providing Some Information About Yourself
The next page will ask you for your first name, middle name, and last name.
5. Confirming Everything is Correct
Once you click on 'Save & continue'. Finally, the confirmation page will come up, where you need to double-check all the information and tick a consent box before you click on 'Continue to Payment'
6. Entering Your Billing Details
On the next page, you need to provide your Membership Number again, including the account you wish to transfer funds to, and the address. We're sorry about needing to repeat yourself here - this is something we are working to simplify.
7. Entering Your Card Details
On the next page, you'll be asked what card type you wish to use to pay. Select your card type, and provide all the other card details asked for. Then, when you're ready, click 'Confirm card details'.
After 'Review your order' press 'Pay now'. The final page will show you the confirmation of the card payment with a unique reference number of the transaction.
The payment will reflect on your account the next working day after 3pm.