Making a one-off deposit using Pay by Bank

If you are looking to make a one-off payment into your account, you can do this either via Pay by Bank or by making an online card payment.

Our recommended option is Pay by Bank, which uses secure and reliable Open Banking technology to arrange an instant money transfer directly between your bank and us.

1. Accessing the Payment Page

Go to our main page and tap on 'Pay Money In'

2. Getting Started

Click on 'One-off Payment' and then click on the green button 'Pay into My Account'.

3. Payment Options

On the next page, you'll need to let us know how much you'd like to pay into your account and your chosen payment method.

'Pay by Bank Transfer' is already set up as a default. If you changed your mind and prefer to pay by debit card, then tap on 'Pay by Debit Card'. 

Next, you will be asked for your 'Membership Number' and the account you would like to pay the funds into. If you have forgotten your Membership number, click here to see how you can get a reminder.

Next, select the account you wish to pay money into. This allows us to ensure that the money paid in reaches the correct account.

If your payment is to cover a missed loan repayment or payment to clear a loan, you need to let us know by calling 0203 773 1751 (option 4) so we can allocate the payment to the right account. 

After completing all steps on this page, tap 'Save & continue'.

4. Providing Some Information About Yourself

The next page will ask you for your first name, middle name, and last name. 

5. Confirming Everything is Correct

Once you click on 'Save & continue'. Finally, the confirmation page will come up, where you need to double-check all the information and tick a consent box before you click on 'Continue to Payment'

6. Selecting Your Bank From the List

The next page will ask you to choose which bank you would like to pay from. Based on the option you choose, you'll be directed to your bank's online banking login page, where you can log in and approve the payment.

If you are on a computer and you usually use a mobile banking app, you can scan the QR code to finish the card payment from your mobile.

After selecting your bank, you'll be directed to your own bank's online banking page or app. Here, it will usually ask you to approve the payment by confirming your PIN or using your fingerprint or face. Follow the steps provided to complete the payment.

These vary from bank to bank, so if you have any problems, you'll need to contact them, rather than us.

7. Completing the Payment

After you complete all the necessary steps in your online or mobile banking app, you will be directed back to our 'Payment complete' page. This message confirms that the payment went through successfully.

We will usually credit the payment to your chosen credit union account within a few minutes, but sometimes it can take up to one working day.