Identity and proof of address we accept

In many cases, we can automatically verify your identity and address by carrying out automated searches.

However, if for some reason we are unable to do this, we may ask you to upload document proving your current address and ID. 

If we ask you to do this, use the list below to see what we'll accept.

Proof of identity

You can use these to prove your identity:

• A passport
• Full UK driving license or blue disabled driver’s pass
• EU Member State ID card
• Biometric Residence permit (BRP)
• Original letter from Benefits Agency (or Pensions Service, Child Benefit Agency, etc.).

Proof of address

You can use these to prove your address:

• Council tax, gas, electricity or water bill dated within the past 3 months
• A building society or credit card statement dated within the past 3 months
• Council rent card
• Private tenancy agreement
• Official letters from a UK solicitor or Benefits Agency (or Pensions Service, JobCentre Plus, Child Benefit Agency, etc.).