How we protect your security

Web security is important to keep hackers and cyber thieves from accessing sensitive information. Without a proactive security strategy, businesses risk the spread and escalation of malware, attacks on other websites, networks, and other IT infrastructures.

What we do:

We take Online Security very seriously and have several systems and procedures in place to keep your money safe:

• Secure Login (look for the green padlock in the address bar)
• You will always have to enter the password and the memorable information known only to you to access your online account
• Your connection to Internet Banking is encrypted
• We monitor your account for unusual behaviour
• We will never send you an email asking you to reconfirm your security details, and we will never contact you to divulge your full passwords, card details via email, telephone, or text message

What you can do:

There are simple solutions you can put in place to keep you and your information safe online:

• Creating a Strong Password
• Do not reveal your password to anyone
• Check your credit union balances regularly for any unauthorised transactions
• Do not share your mobile device with others, and keep your PIN or passwords private
• Ensure that only your own fingerprint/face or eye scans are used for biometric login
• Use anti-virus software
• Prevent spam
• Secure your wireless connection
• Learn more about internet security – see the useful links below
• Keep your operating system up to date
  • Staying safe on social networking sites
  • Guarding against email scams
  • Checking website security

Keeping kids safe online