We pride ourselves on making the process as smooth as possible for our members in the armed forces, so we are sorry you are having problems on this occasion. Thank you for bearing with us.
Here are a few things to try:
- Make sure you are using the newer BFPO postcodes (which follow the same format as UK postcodes), rather than old-style BFPO numbers. You can convert between them here
- Try entering the BFPO postcode without spaces
If you continue to have problems, let us know by completing our Technical Issue reporting form