If your situation changes and you find you no longer need your current account, no problem. Just let us know, and we'll close it for you.
Before You Close Your Account
Before asking us to close your account, please make sure that:
- You've let your employer or DWP know so that any regular payments into your account (such as salary or benefits) go into your new account.
- You've switched over any regular payments out of your account, for example, bills, subscriptions and other regular payments out of your account.
Watch Out For Your Bills!
Once we close your account, all your standing orders, direct debits, and subscriptions will stop, and we will cancel your debit card.
Because of this, if you've been using your current account to pay bills, you must let your suppliers know. They can help you set up a new payment method to avoid disruption or missed payments.
Keeping Your Membership
Even if you no longer need your current account, we hope you'll stick with us as a member and continue to save with us. Keeping your savings separate from your current account makes sense, as there will be less temptation to dip into your savings!
If you'd like to start using your Membership Account to save, there are a few ways to do it.