To check the balance (amount of money) in your accounts or to see how much you have left to repay on your loan, please follow one of these steps:
Via Online Banking and Mobile App
Registering online banking takes a few minutes, but once it is set up on your mobile phone, it makes checking your balance easy. Once registered, you can see a summary of your accounts on the home screen, including the amount left to repay on any loans you have with us.
By SMS Text
If the mobile number on your account is up-to-date, you can get a quick reminder of the balance of all your accounts, including the amount left to repay on any loans you have with us. Text BAL to 80011 from your mobile.
At a Cash Machine
If you have a current account and a debit card with us, you can also use most UK cash machines to check your balance. Depending on your type of account, you may be charged for this service, so it is better to send a text if you can.
If you live nearby, you can also visit one of our Branches:
- Peckham Branch (4 Heaton Road, SE15 3TH)
- Walworth Rd (Elephant & Castle) Branch (177 Walworth Road, SE17 1RW)
So that you know – the staff will be happy to update you on your account balances and may be able to answer any questions you have. Please remember that branches can often be busy, so there may be a wait.