A Simple Guide to Vouchsafe digital ID verification

Vouchsafe is a service that helps verify your identity online. It's designed so that everyone can use it, even if you don't have a passport or driver's license.

How can you prove who you are?

Vouchsafe offers several easy ways to verify your identity:

Take a photo of your ID document (passport, driver's license)
Use a digital ID document from your phone
Upload bills or official letters with your name and address
Have someone you trust confirm who you are
Verify through your bank account
Use your online history (like social media)

Taking a photo of your document

When photographing your ID document or documents:

Use the original document, not a photo or photocopy
Take the photo in good, even lighting; not too dark or too bright
Make sure all four corners are visible, and text is readable

What if I don't have a photo identity document?

If you don't have a photo ID document available or yours isn't being accepted, tap "I don't have a photo ID document" to see what other options are available.

Taking a video selfie

You may be asked to take a short video selfie. This helps us make sure you're a real person and match your photo ID document.

When taking your video selfie:

Use good lighting; not too dark or too bright
Avoid strong light behind you (like a window)
Hold your device in front of your face, so it nearly fills the oval
Keep still once the scan begins
Turn your screen brightness to full
You may want to ask a friend to help you

Is it safe?

Yes. Vouchsafe checks your information against official databases to make sure everything is genuine. Most checks happen instantly and automatically. The system is secure and keeps a record of all checks for safety.

Why is this helpful?

Many people struggle to access important services because they don't have standard identity (ID) documents. Vouchsafe helps refugees, carers, people without bank accounts, and others who might be left out. It gives everyone a fair chance to prove who they are.

Vouchsafe makes ID verification simple, fast, and available to everyone, regardless of their circumstances. For more information on Vouchsafe secure platform, click here.