How to apply for a mortgage or re-mortgage

London Mutual Credit Union offers mortgages and re-mortgages with a people-first approach, ideal for first-time homebuyers or those looking to re-mortgage. With rates starting from 3.64% (variable discounted rate for 2 or 3 years, standard variable rate 6.89%), our mortgages are designed to be affordable and flexible. Follow these steps to apply:

Check eligibility

Ensure you live or work in Southwark, Lambeth, Westminster, Camden, or are a member of the UK Armed Forces.
Join London Mutual Credit Union online at creditunion.co.uk if you’re not already a member.

Submit a mortgage application

Visit https://creditunion.co.uk/loans/mortgages/ and complete the online mortgage application form, or contact Lauren Connell, Mortgage Advisor (CeMAP) on 0131 466 9388 to start the process.
Provide financial details, including income, employment status, and any existing loans or debts. If you use salary deduction, let us know your employer.
Our team will assess your application based on our Lending Policy and eligibility criteria.

Receive a decision

You’ll receive a response within a few working days, outlining your mortgage offer, including the loan amount, term, and rate (e.g., 3.64% variable for 2–3 years).
Review the terms, including the standard variable rate (currently 6.89%) that applies after the discounted period.

Manage your mortgage

Make repayments via salary deduction (if eligible) or direct debit.
Monitor your mortgage balance through online banking at online.creditunion.co.uk or the mobile app.
If your financial circumstances change, contact us immediately at 0203 773 1751 (option 2) to discuss repayment options.

Need Help? Submit a help ticket at support.creditunion.co.uk, email help@creditunion.co.uk, or visit a branch (e.g., Peckham or Walworth Road) for expert guidance.

Note: Please remember that all Mortgages are subject to our Lending Policy and Terms & Conditions. Think carefully before securing other debts against your home. Your home may be repossessed if you do not keep up with repayments on your mortgage.

Your deposits up to £120,000 are protected by the Financial Services Compensation Scheme (FSCS). This has increased from the 1st of December 2025.

Watch the video now to gain more confidence in your home-buying journey.