In response to feedback from members we are making some changes to the terms & conditions of our London Mutual Credit Union Visa® Debit cards.
New Terms & Conditions
We encourage you to read the new Terms & Conditions carefully. These new Terms and Conditions will come into effect on 4th June 2025 (60 days from today).
What is changing?
London Mutual Credit Union Visa Debit cards are being updated to increase the usage limits which apply to your card. This includes increasing the number of permitted transactions and spending limits—including daily, weekly, and monthly thresholds.
The aim of these changes is to reduce instances where cards are blocked unintentionally in the course of normal, everyday usage, and to make it easier for you to use your card without disruption.
The New Limits
| Area | Period | Maximum number | Maximum amount per period | Maximum single amount |
|---|---|---|---|---|
| ATM (cash withdrawal) | 24 Hours | 5 | £300.00 | £300 |
| ATM (cash withdrawal) | Week | 25 | £1,000.00 | £300 |
| ATM (cash withdrawal) | Month | 85 | £1,500.00 | £300 |
| Retail | 24 Hours | 25 | £10,000.00 | £10,000 |
| Retail | Week | 105 | £25,000.00 | £10,000 |
| Retail | Month | 450 | £35,000.00 | £10,000 |
| All | 24 Hours | 30 | £10,300.00 | £10,000 |
| All | Week | 130 | £26,000.00 | £10,000 |
| All | Month | 535 | £37,000.00 | £10,000 |
Accepting these new terms
If you agree with these terms, you don't need to do anything and we will assume that you have accepted the changes. If you do not agree with the updated terms, you can contact us to notify us that you reject the changes. This will mean that your card agreement will be terminated, and you will no longer be able to use the card.
Contacting us
If you have any questions about these changes and how they might affect your account, or if you do not accept the new Terms & Conditions, please get in contact with us.
You can do this by sending us a secure message from within your mobile app, submitting a Support Ticket, or by emailing help@creditunion.co.uk